Benchmark Overview
Before diving into the data, it's worth remembering that no single metric tells the full story.
Engagement Index measures how employees feel overall. eNPS measures whether they'd recommend their organisation. Response rates tell us how representative those results are. Together, they provide a much more complete picture of employee experience.
Employee Net Promoter Score (eNPS)
eNPS Last 3 months
0.0pts
+2.0 vs Q2 2026Standout Story
Technology leads the pack this quarter, posting a eNPS of 31.0 pts, the highest of any industry.
Trend to Watch
Education is showing the strongest 12‑month momentum (+8.7 pts), one to keep an eye on as the quarter progresses.
Industry Watchlist
Government sits at -17.0 this quarter, tracking below the industries benchmark and worth a closer look at the drivers behind the gap.
What this Means for HR
There is a 48.0 pt gap between the highest and lowest industry this quarter, so where you sit in that range matters more than the overall average.